You may cancel your order at any time before it has been shipped. Once your cancellation request is processed, a full refund will be issued to your original payment method. Please note that cancellations cannot be processed after your order has entered the shipping process. To cancel an order, please contact our customer service team immediately after placing your order.
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as you received it, and in its original packaging. You must also provide the original receipt or proof of purchase. The following items are exempt from being returned:
To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable, and you will be responsible for paying return shipping costs unless the return is due to our error.
If you haven't received your refund within the specified timeframe, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, as there is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at the information provided below. We will investigate the matter and ensure your refund is processed promptly.
If you have any questions about our Return & Refund Policy, please do not hesitate to contact us:
Company Name: Amodishoutfitmart Korea Ltd.
Address: 78 Sejong-daero, Jung-gu, Seoul 04521, South Korea
Phone: +82 2 5612 8934
Email: [email protected]